At DRS Homeo, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal and medical information when you visit our website, book a consultation, or use our services.
By using our website and services, you consent to the practices described in this Privacy Policy.
1. Information We Collect
We may collect the following types of information from you:
- Personal Information: Name, age, gender, email address, phone number, address.
- Medical Information: Health history, symptoms, previous treatments, test reports, and other relevant details shared during consultation.
- Technical Information: IP address, browser type, device information, and browsing activity on our website.
- Payment Information: If applicable, details related to online transactions through secure payment gateways.
2. How We Use Your Information
Your information may be used for the following purposes:
- To provide personalized medical consultation and treatment.
- To maintain accurate medical records.
- To contact you regarding appointments, reminders, or follow-ups.
- To improve our services and website functionality.
- To send health-related updates, newsletters, or clinic announcements (if you opt-in).
- To comply with legal and regulatory requirements.
3. Data Confidentiality & Security
- All medical and personal data is kept strictly confidential in compliance with professional ethics and applicable privacy laws.
- We use industry-standard measures to protect your information from unauthorized access, loss, or misuse.
- Only authorized personnel (e.g., Dr. Shwetha Badam and clinical staff) may access patient records.
4. Sharing of Information
We do not sell, rent, or share your personal/medical information with third parties for marketing purposes.
We may share your information only in the following cases:
- With your explicit consent.
- With trusted service providers (e.g., payment gateway providers) strictly for operational purposes.
- When required by law, regulation, or government authority.
5. Cookies & Website Usage
- Our website may use cookies to enhance your browsing experience.
- Cookies help us analyze website traffic, improve usability, and personalize your experience.
- You may disable cookies in your browser settings, but some website features may not function properly.
6. Patient Rights
As a user of our services, you have the right to:
- Access your medical records upon request.
- Request correction of inaccurate or incomplete information.
- Withdraw consent for communications such as newsletters.
- Request deletion of your personal data, subject to medical record retention policies.
7. Third-Party Links
Our website may contain links to third-party websites. DRS Homeo is not responsible for the privacy practices or content of external websites.
8. Updates to Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, or legal requirements. The updated version will be posted on this page.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or how your information is handled, please contact:
DRS Homeo – Holistic Wellness Clinic
Founder & Chief Consultant: Dr. Shwetha Badam, BHMS, MS (Counseling & Psychotherapy)
Location: Hayathnagar, Hyderabad, Telangana
📧 Email: support@drshomeo.com
📞 Phone: +91 9505926926